E4 — Concept deep dive · LMS

Field	Detail
SURA phase	Deepen
Format	Short reading + infographic + optional PDF
Assets	INF-04, PDF-04

Short reading

1. Emergencies, made clear. An emergency is an unexpected event that creates immediate risk and requires action. The emergency plan explains how to anticipate, prevent and respond. Every company must have one (Decree 1072/2015, Art. 2.2.4.6.25).

2. Who does what. The company updates the plan, trains people and runs drills. The organization has three levels: strategic (decides), tactical (coordinates) and task (acts, like the response team). You know the emergency maps, take part in drills and follow instructions.

3. On the response team or not. Response team members are trained to respond. If you are not one of them, the best thing you can do is move away, report and evacuate.

4. Threats you may find. Natural: electrical storms, strong winds, earthquakes. Internal: fires, explosions, leaks, structural failures. External: robberies, attacks, riots. You don’t need to memorize them. You need to recognize them when you see them.

5. How to act. Stay calm, get to safety, report, and help only if it is safe.

Earthquake: move away from windows, lamps and objects that could fall. Then follow the route to the assembly point.
Fire: if there is smoke, stay low and cover your mouth and nose with cloth. Before opening a door, touch it with the back of your hand. If it is hot, find another exit.
Flood: turn off the nearest breakers and raise equipment and chemicals if possible.
Threatening call: stay calm, keep the person talking, write down what you hear and notify your supervisor or security.
Riots: move away from windows and doors. Do not go out to the street.

First aid: the first safe action.

Injury	What to do	What to avoid
Sprain or dislocation	Rest, immobilize, raise slightly if possible	Massage, creams or ointments
Fracture	Immobilize in the position found; cover any wound	Moving the patient or resetting the bone
Superficial open wound	Wash with soap and water, pat dry and protect	Removing an object stuck in the body
Closed wound or bruise	Apply ice wrapped in a towel; check for behavior changes	Giving liquids by mouth
Internal bleeding	Lay the person down and raise the feet about 30 cm, unless there is a head, neck, back or leg injury	Moving the person with those injuries, unless there is immediate danger
Burn	Remove rings and tight clothing; cool with clean, cold water compresses; transfer to a medical center	Ice, creams or ointments

6. Take care of your mental health too. Strong reactions are normal. Accept your emotions, look for support, breathe (inhale for 4, hold for 2 seconds, exhale for 6; 3 times), keep self-care routines and prefer official information. Get help immediately for panic attacks, disorientation, extreme isolation, violence or suicidal thoughts: ARL SURA line 01 8000 511 414 or 604 444 4578, options 1-4; WhatsApp 315 275 7888.

Your guarantee. As a foreign worker, you have the same labor guarantees as a Colombian worker (Law 2466/2025, Art. 37).

Note: each company has its own plan. Always know and follow your organization’s plan.

Infographic INF-04

Before, during and after; (2) levels and roles; (3) response team member or not; (4) first safe action table; (5) help lines and Law 2466/2025 Art. 37 seal.

PDF-04 (optional, band B)

Extended legal framework; vulnerability analysis (purpose, objectives and steps); standard operating procedures; resources and training; chemical burns (remove excess chemical and contaminated clothing, rinse with running water for 15 minutes or more, transfer quickly); directory of help lines.

ES/EN glossary: plan de emergencias = emergency plan · brigada = emergency response team · punto de encuentro = assembly point · ruta de evacuación = evacuation route · amenaza = threat · vulnerabilidad = vulnerability · PON = standard operating procedures · simulacro = emergency drill · EPP = personal protective equipment (PPE) · ARL = occupational risk insurer · UNGRD = National Unit for Disaster Risk Management.